Behavioral Assessment & Communication Skills Training Program In Malaysia

  • Enhance interpersonal communication
  • Improve personal and team effectiveness 
  • Maximize team dynamics & synergy

The Impact of Positive Communication in The Workplace

91%

higher engaged employees

83%

of managers report a more productive team 

89%

lower employee turnover 

97%

higher employee motivation and involvement 

90%

higher job performance

85%

of organizations say they realize business KPIs faster 

91%

higher engaged employees

89%

lower employee turnover 

90%

higher job performance

83%

of managers report a more productive team 

97%

higher employee motivation and involvement 

85%

of organizations say they realize business KPIs faster 

Better Communication for Stronger Collaboration

“Our team has not interacted face-to-face during the pandemic and has been ineffective. We wanted deeper insights for improving team effectiveness and collaboration. So we came to Way Forward. We have seen an increased trust and sharing at the workplace for higher performance after the 2-day training. Thanks for helping us to understand each other and communicate effectively with the five practical communication skills.”

Sujatha Nair
HR Manager

5 Practical Communication Skills To Improve Team Cohesiveness

Understand And Flex Behavioral Styles

Intentional Communication

Empathetic Listening Skills

Questioning Skills

Coaching Conversations

5 Communication Skills to Help Your Organization Achieve…

  1. Allow employees to work with new people, adapt to new roles and take on new tasks effectively.

  2. Build better relationships by identifying the behaviors and communication strengths and blind spots. 

  3. Get support from team members with different styles to achieve individual and team goals. 

  4. Increase team bonding and accountability by helping a team to understand each other.

3 Steps to Maximize Team Dynamics

Identify preferred behavioral styles, strengths and limitations

Relate and flex to the team’s preferred styles and modes of communication.

Increase team bonding and set goals towards actions and accountability

3 Steps to Maximize Team Dynamics

1

Identify preferred behavioral styles, strengths and limitations

2

Relate and flex to the team’s preferred styles and modes of communication.

3

Increase team bonding and set goals towards actions and accountability

Build a synergistic team by breaking down communication barriers with our interactive and practical training workshop.

Behavioral Assessment & Communication Skills Training

Session 1: Ice-breaking & Welcome
  • Set the tone for the session into building relationships and trust
Session 2: Team Dynamics
  • Learn how to interact better within a team and build on strengths.
Session 3: Behavioral Assessment
  • Learn about Behavioral Strengths & how to flex their communication muscles.
  • Work in groups to identify the behaviors and communication strengths and limitations of each style.
  • Learn how to deal with different styles and get through to different team members to get support.
Session 4: Big Picture
  • Participants will be given a task to:

           – capture how they communicate

           – put things in perspective

           – see the big picture and the value they can derive from it

Session 5: Accountability & Actions
  • Experience Accountability and Teamwork through experiential learning
Session 6: Agenda for Change, Expectations & Challenges
  • Participants will come together to identify their expectations and challenges moving forward. 
  • Craft out their Action Plan to improve their contribution and commitment to the team.

Unleash Your Potential With Our HRD Corp Accredited Trainer

Marilyn Yim Sivaseelan

Founder | Facilitator | Coach

Achievement

She helped more than 95% of 6,000 individuals discover their potential at the workplace and improve their job performance within six months.

Experience

20 years of corporate managerial experience within global luxury brands.

The Organizations Trained By Marilyn

The Organizations Trained By Marilyn

Create A Communication-Friendly Environment Today!

Let us discuss how our communication skills training programs in Malaysia can improve the way your people communicate and teamwork.

Create A Communication-Friendly Environment Today!

Let us discuss how our communication skills training programs in Malaysia can improve the way your people communicate and teamwork.

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